We’ve recently been playing with a few new ideas to offer our customers better support. At Vero, we use Help Scout to manage our support
Users gravitate towards utility wherever it exists. Email can deliver functionality and earn habitual engagement. It’s as important to product development as web, desktop, and
Transparency is hot right now, but not in email marketing. You can see how many Twitter followers a brand has. Lots of businesses blog about
An email service provider is one of many tools you need to run an email marketing campaign. As the old adage goes, it takes a
Email is one of the most successful marketing channels. That means it is getting noisier. You need to be thinking about personalized emails if you’re
Two months ago we hired our first full time Product Designer at Vero. We’re excited about fully realising all of the great ideas we have
Like most “growth hacks,” the value of A/B testing has been lost in the rush for game-changing results today. As any experienced marketer or entrepreneur
Our engineers are constantly working to make the Vero experience as great as possible. We push updates to the app every week and although we’ve
Customer experience is more holistic than most businesses account for. The product loop – a phrase that helps put customer experience in perspective for online