Talk to a Human for world-class support
Customers rave about our expert support team, providing thoughtful, beyond-the-question answers and dedicated to your success.
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Jade Cooper SpringboardRachel was beyond helpful. She answered all of my questions very clearly, thoroughly, and timely. She made great suggestions for moving forward. Honestly, probably one of the best support experiences I've had in while. Thank you Rachel!
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Phil Chillemi EvolveFast and efficient support. Awesome.
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Andrian Zberea NexOneEric and Rae responded very quickly and were able to get me exactly the support I needed. Thanks heaps!
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Oriana Aguiar PipedriveThanks a lot for the support and for keeping me updated on the resolution of the bug. Nice, straightforward and efficient assistance!
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Vida Fox AmberAmazing support as usual! Was refreshing to get a prompt and proactive help
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Tom van der Linden ModusRachel is awesome. She was able to resolve our issue quickly, and her communication was great. Give her a raise!
Global support, 24/5
Our remote-first customer support team is based in Australia, the US and Europe, enabling us to help you promptly, wherever you are. Our email-based support is available 24 hours a day, five days a week.
We've got 24/7 support and escalation options for enterprise customers too.
Self-serve on your own time
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Help documentation
Search our help documentation to find the answers you need and get help promptly If you need further assistance, email support@getvero.com.
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Developer Guide and API reference
Our Developer Guide and API reference give engineers and power users everything they need to integrate Vero efficiently and effectively.
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Joshua Grant Contact MonkeyMy question was answered and great suggestions made as well!
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Rin Camelia WeSaluteEric has been consistently helpful and patient. Very good service!
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Angelica Manlangit PropellerRapid response rate, helpful instructions and amazing warmth and friendliness of service.
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Adam Mills HatchYou guys/gals rock!
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Bloodymer Velasco coins.ph
Very quick turnaround and resolution of my concern. Kudos to Rae!
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Dhara Damania Springboard
Rachel provided prompt and detailed responses!! The solution provided will save tons of resources, time, and effort for our team. THANK YOU SO MUCH, Rachel, for your support!
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Jade Cooper Springboard
Rachel has been helpful, knowledgeable, clear in her responses. She is very empathetic and friendly to her customers. I'm so glad to have her help and support during my onboarding time. I would like to thank Eric who is very knowledgeable and friendly. I appreciate that he'd jump in to help. His suggestions and examples are clear and helpful. He understands customer needs and wants his customers to be successful with Vero.
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Tom van der Linden Modus
Great support, you guys are doing amazing work!
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Kathryn Hulse TrybookingVery responsive and helpful as always! Thank you!
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Celia Gant When I WorkEric and Rae were very helpful and provided just the help I needed, thanks!
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Cynthia Trinh PrivileeRae and Eric are always very responsive and helpful with any questions/issues
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Reinoud van Santen WithlocalsAwesome and a quick response exactly answering my question.
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Lana Rafaela Patchstack
Rae has been immensely practically helpful and always went above and beyond to help us and get us settled with everything we need. Thank you so, so much!
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Tom van der Linden Modus
Very helpful, even in the holiday season you guys addressed my issue very quickly.
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Nathan Fields DrawboardHeck! Vero's support is exceptional!
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Lucas Ambrosini BiggerTech
Rachel is very patient and answers queries effectively.
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Sebastian Bouschery AISLERShout-out to @getvero for their amazing customer support. Working with them has been an absolute pleasure so far 👌
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Andrian Zberea NexOne
Best people on earth.
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Cat Chan When I Work
Thank you Eric for your prompt responses. I appreciate your patience and help!
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Milena Aron BiggerTechYour support team is AMAZING. The best I have ever seen. They are kind and they give you advice to fix any issue. Thank you so much!!!
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Kathryn Hulse Trybooking
Very prompt response and helpful guidance.
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Mei Fajardo Shakr
Quick and informative responses! Thank you for your help.
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Alex Burton OpenAgentEric and Rae responded very quickly and were able to get me exactly the support I needed. Thanks heaps!